Andrea Santiago Orgaz
27 Aug 2021
Since the 19th of July, when you send recharges to Cuba, for the same price, the new plans include: more MB for all networks, more MB for the LTE network, SMS and minutes for national traffic, and a 300 MB bonus for national navigation.
The new Cubacel plans are available from the 19th of July! With Ding, you can send them from US, Spain, or anywhere in the world, simply by sending a Cubacel recharge as usual. Once the recipient has received their Cubacel recharge, they only need to get their preferred plan with their main balance by dialing *133# option 5.
The LTE plan is also renewed, going from 14 GB to 16 GB, and reducing the price to 950 CUP! Users in Cuba can get it by dialing *133# option 4 -LTE packages.
No, the plans must be purchased with Cubacel principal balance.
*222# full balance view: Main account balance, MB, MIN, SMS, and line validity.
To check the validity of the services, dial *222*DAT# (*222*328 #), *222*SMS# (*222*767#), *222*VOICE# (*222*869#)
Navigation Bono: *222*BON# (*222*266#) or through Transfermóvil in Menú de Servicios / Operaciones / Consultar el Estado de Bono.
The person in Cuba will be able to enjoy the plans for 30 days from the time they use any of the 3 services. When buying a combined plan, the accumulated balance applied previously that is still valid will be added to the corresponding plan balance, and their total will have the new validity.
If you have more questions, you can contact our customer care team that is available 24/7 or contact ETECSA, who is in charge of Cubacel.
Dial 118 from your Cubacel phone
Call 0053 1526 422 66 from abroad
Via email ([email protected])
Through Facebook (www.facebook.com/etecsa.cu)
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