1. Choose amount to send
2. Enter the number to top-up
3. Pay using one of 12 supported payment methods
4. Top up received instantly
Supported payment methods
"I have been using Ding for many years to send the Cubacel promotions back home. Now I use the app and I get notified as soon as the promotions are available. The customer support is always available if I need it which is nice to know."
Alicia Menéndez - Cubacel promotions are always reliable
How to send top-up with Ding
We understand that being away from loved ones in Cuba can be hard, but sending Cubacel recharge shouldn't be. That's why we work hard to make it easy for you to buy Cuba cell phone recharge. With Ding you can send top-up to Cuba from anywhere in the world, including the United States, Canada and the UK! Send a Cubacel recharge today and stay connected with those who matter the most.
With Ding you can instantly recharge a Cubacel mobile from the USA, Canada, UK or anywhere in the world. Once you have a Ding account created you send a Cubacel recharge in 3 easy steps:
Select an amount to send
Enter the number you want to recharge
Choose your payment method. Once purchased, the Cubacel recharge is instantly sent to Cuba!
Generally ETECSA run a Cubacel promotion every two weeks. We notify our customers by email and push notification as soon as the promotion is available.
Simply scroll up to the top of this page to see if a promotion is available. Note that it is possible to reserve a recharge during the presale week, this ensures your recharge is received in Cuba as soon as the promotion is active.
Once you have sent a Cubacel recharge online, you can check the status of it under the 'History' page in My Account. Here you will see the status marked as 'sent' (or 'pending' if you have reserved a presale recharge).
Once a Cubacel recharge is marked as 'sent' the order has been delivered to Cubacel and will processed within a few minutes.
In Cuba, the receiver can also check if the recharge has been received. They can check their Cubacel main balance by dialing * 222 # and check their bonus balance by dialing * 222 * 266 #.
The most popular Cubacel promotions offered are a 'Cubacel Double Recharge', 'Cubacel Triple Recharge' and a 'Cubacel Internet Bonus'.
The Cubacel network is maintained by ETECSA in Cuba. If you need to contact them there are multiple ways to do this:
Call 118 from you Cubacel phone if in Cuba
Call 0053 1526 422 66 from any number if overseas
Via email ([email protected])
Via Facebook (facebook.com/etecsa.cu)
Due to current restrictions it is difficult to send money to Cuba safely, and there can be long wait times to receive it. Sending Cubacel recharge online means you can keep their phone topped up, which makes it a quick and easy way to support your loved ones back in Cuba.
Yes, you can. Treat your loved ones in Cuba to an Alawao online gift card, with Ding. Whether that's to buy groceries, Pharmaceutical products, homeware, glasses, or more.
Sending Alawao gift cards with Ding, is the fastest and most secure way to send food and gifts to Cuba, in 3 seconds.