Cubacel recharge online

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Use Ding to send Cubacel recharge to Cuba instantly, and stay connected with those you love.

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Sending Cubacel recharge to Cuba has never been easier

We understand that being away from loved ones in Cuba can be hard, but sending Cubacel recharge shouldn't be. That's why we work hard to make it easy for you to buy Cuba cell phone recharge. With Ding you can send top-up to Cuba from anywhere in the world, including the United States, Canada and the UK! Send a Cubacel recharge today and stay connected with those who matter the most.

Operators we work with in Cuba

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Nauta Cuba

Have a question about your Cubacel recharge?

How do I recharge a Cubacel number?

With Ding you can instantly recharge a Cubacel mobile from the USA, Canada, UK or anywhere in the world. Once you have a Ding account created you send a Cubacel recharge in 3 easy steps:

  1. Select an amount to send

  2. Enter the number you want to recharge

  3. Choose your payment method. Once purchased, the Cubacel recharge is instantly sent to Cuba!

When is the next Cubacel promotion?

Generally ETECSA run a Cubacel promotion every two weeks. We notify our customers by email and push notification as soon as the promotion is available.
Simply scroll up to the top of this page to see if a promotion is available. Note that it is possible to reserve a recharge during the presale week, this ensures your recharge is received in Cuba as soon as the promotion is active.

How do I know the Cubacel recharge has been received?

  • Once you have sent a Cubacel recharge online, you can check the status of it under the 'History' page in My Account. Here you will see the status marked as 'sent' (or 'pending' if you have reserved a presale recharge).

  • Once a Cubacel recharge is marked as 'sent' the order has been delivered to Cubacel and will processed within a few minutes.

  • In Cuba, the receiver can also check if the recharge has been received. They can check their Cubacel main balance by dialing * 222 # and check their bonus balance by dialing * 222 * 266 #.

What type of Cubacel promotions are available?

The most popular Cubacel promotions offered are a 'Cubacel Double Recharge', 'Cubacel Triple Recharge' and a 'Cubacel Internet Bonus'.

How do I contact Cubacel?

The Cubacel network is maintained by ETECSA in Cuba. If you need to contact them there are multiple ways to do this:

  • Call 118 from you Cubacel phone if in Cuba

  • Call 0053 1526 422 66 from any number if overseas

  • Via email ([email protected])

  • Via Facebook (

Why send Cubacel recharge online?

Due to current restrictions it is difficult to send money to Cuba safely, and there can be long wait times to receive it. Sending Cubacel recharge online means you can keep their phone topped up, which makes it a quick and easy way to support your loved ones back in Cuba.

Can I send give cards for Alawao shop online with Ding?

Yes, you can. Treat your loved ones in Cuba to an Alawao online gift card, with Ding. Whether that's to buy groceries, Pharmaceutical products, homeware, glasses, or more.

Sending Alawao gift cards with Ding, is the fastest and most secure way to send food and gifts to Cuba, in 3 seconds.