1. Choose amount to send
2. Enter the number to top-up
3. Pay using one of 12 supported payment methods
4. Top up received instantly
Supported payment methods
"Ding makes it so easy and convenient for me to send phone credit to my relatives in Cuba. I get a notification when the latest promotion is available, and the balance is received immediately."
Tania Morales - Finds it easy to recharge her family in Cuba
How to send top-up with Ding
Empower a loved one in Cuba with the gift of internet access. Nauta provides access to public wi-fi in Cuba via a Nauta permanent account. Send instant internet credit to friends and family in Cuba from anywhere in the world today with Ding so you can email, message or video call them to stay in touch. Once your loved ones connect to the public wi-fi, you can chat away. It's as simple as that!
Nauta gives Cuban residents access to the internet which is available through public Wi-Fi hotspots. There are over 600 hotspots which are available 24 hours a day. This service is designed for cell phones that support data transfer services where coverage is available.
To recharge a Nauta account, a valid Nauta email address ending is @nauta.com.cu or @nauta.co.cu is required.
We support all major payment methods when sending a recharge a Nauta account, including credit cards, debit cards, and PayPal.
With Ding you can recharge a Nauta account from the United States, Spain, Chile, or anywhere in the world in three easy steps:
Select an amount to send
Enter the email address associated with the Nauta account (e.g. [email protected])
Choose your payment method. Once purchased, the Nauta recharge wil be sent instantly.
In Cuba you can also access the ADSL Internet from home through the service Etecsa provides 'Nauta Hogar'. Nauta Hogar customers can pay their monthly fee and receive extended browsing time using the balance of their permanent Nauta account.
To do so, you just have to go to the Nauta portal and select Transferir Saldo > Pago de cuota Nauta Hogar.
Etecsa provides a free service to transfer credit between Nauta accounts. To perform a transfer, log in to the Nauta Portal (portal.nauta.cu) and click on the option 'Transfer Balance'.
Dial 118 and follow the prompts.
Visit the Nauta Portal (portal.nauta.cu). Enter the username, password and verification code, and you will see the account balance.
Call 0800 434 34
Visit the Etecsa website (Etecsa.cu)