How to top up someone else’s phone

How to top-up someone else’s phone in seconds with Ding

Has a friend or family member run out of mobile credit? Follow our guide below to see how you can use Ding to top-up someone else’s phone, wherever they are in the world, and keep them connected.

Why top-up someone else’s phone?

Sending a mobile top-up to a loved one may sound like a strange thing to do for some people, especially for those who are on postpaid contracts with their own phone provider.

However, with more than 80% of the world’s phones on prepaid, that ends up being a lot of people who need to regularly top-up. There are many reasons why you may want to top-up someone else:

• The person may find it difficult to get to a shop or kiosk to buy top-up in store

• The person may struggle to purchase top-up online from their providers website, or the provider may have no online top-up service

• Circumstances mean mobile top-up is send as a type of remittance, where the person needs immediate support from friends or family

• You may want to send a top-up to a family member, friend or partner as a gift.

So if you need to send a top-up to someone, the easiest way is to do it online.

How to top-up someone else’s phone using Ding

Once you have a Ding account created you can top-up someone else’s phone in three easy steps, either on our website or on the Ding app:

1. Enter the phone number of the person you want to send it to

Select the country from the dropdown then enter their number (the international dialing code will be preselected so you just need to enter their local number).

2. Select the mobile network they are on

In most instances this will be automatically detected, but for some smaller network carriers you may need to pick from the list provided.

3. Select an amount of top-up to send

This could be an amount of credit which will be added to their balance, or a plan which includes a combination of minutes, SMS and data. Once selected, you will be prompted to login if not already.

Just confirm your payment details on the summary page and the top-up is received instantly. (Note: For some networks a PIN code is received which needs to be redeemed for their balance to be added).

What countries can I send top-up to?

We support over 600 mobile networks globally, across 150+ countries. You can also top-up at any time that suits you. Popular countries for our customers include:

• Sending load to Philippines

• Sending recharge to Mexico

• Sending top-up to Afghanistan

• Sending recharge to Pakistan

Can’t see the country you want to send to? Chances are it’s on our list, which you can select from here.

Why send top-up with Ding?

We are safe! 🔒

300,000 people every month send mobile top-up around the world with us. We take care of every detail to make your payment secure and easy. We've received over 11,000 5-star Trustpilot reviews which you can take a read through here.

We are fast 🚀

Our aim is to provide the fastest top-up service to all customers. 99% of recharges sent by our customers are received in less than 3 seconds.

We're easy ✔

It only takes a couple of taps to recharge, whether it's in app or online, and you can do it at any time or on any device that suits you.

Best in-market promotions 💸

Make sure you are opted-in to marketing notifications to receive exclusive discounts. You won't find better deals than ours.

24/7 customer service 💻

We also do our best in the Customer Care Team and are happy to help you 24/7 on our live chat. Simply click the 'Help' button in the bottom right of your screen, or you can always visit our Support Centre where we may have an answer for your question already.