26 Sep 2022
We know how important it is for you to send recharge to Cuba. See the next Cubacel promotion ever below and send a top-up to your loved ones today.
Description: For each recharge of 500 CUP the Cubacel customer receives 1500 CUP of Main Balance.
Promotion dates: The promotion starts on the 26th of September at 00:01 (Cuban time) and ends on the 1st of October at 23:59 (Cuban time).
Minimum amount: 500 CUP
Bonus validity: The bonus expires in 330 days.
We're here to make sure your recharge is delivered successfully and that you get the value and promotion expected, allowing you to stay in touch with your loved ones.
Once you have sent a recharge to Cuba, you can check the status of it by logging in, then navigate to the 'History' tab in 'My Account'.
Here you will see the status marked as 'sent', or 'pending' if you have reserved a promotion recharge during the presale week.
Once a recharge is marked as 'sent', the order has been delivered to Cubacel and will processed within a few minutes.
In Cuba, the receiver can also check that their balance has been topped up. They can check the Main Balance by dialing * 222 # and check the Bonus Balance by dialing * 222 * 266 #.
You can contact our Cuba team via the 'Help' button on our site anytime you need.
So, how exactly does it work?
The minimum top-up amount the Cubacel promotion applies to is 500 CUP.
To ensure the receiver gets the biggest Cubacel bonus available, we split top-ups of 1000 CUP or more into separate deliveries. This means a bonus is applied for every 500 CUP sent. So if you send 1000 CUP, the recipient will get two Cubacel bonuses!
The recipient could be a friend or family member in Cuba, or your own phone.
Majority of the top-ups we send are received in moments, and we work closely with ETECSA to ensure on the first promotion day the bonus is received within 24 hours.
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