Andrea Santiago Orgaz
29 Sep 2021
Following a recent decision by the Venezuelan government, from October 1 the digital bolívar will become the national currency. From this date, all recharges on the Ding website and app will be sent to Venezuela in this currency.
There will be no impact on customers sending recharge to Venezuela when the new currency is circulated. Our payments team has been working behind the scenes, to ensure this. The credit value of the recharge amounts will be the same but there will be 6 less digits. For example, 28 000 000 VES previously will now be 28 VES.
The Central Bank of Venezuela reported that despite the changes from bolívar soberano to bolívar digital and the reduction of the 6 zeros, the currency code remains in VES.
Yes, the 6-digit reduction applies to all Venezuelan networks.
Of course! The current Digitel and Movistar packages will be available on the website. You will still be able to send regular recharges as usual to Digitel, Movistar, and Movilnet networks.
If you are an existing customer who has sent recharge to a Venezuelan number before, you just need to login and you will see your recent purchase in your dashboard. From here you can resend.
If you are a new customer, you can send a recharge to Venezuela in 3 easy steps:
Go to our top-up page and enter the number you want to recharge.
Select the network and an amount to send.
Choose your payment method. Once purchased, the recharge is sent instantly.
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