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Invite your friends to Ding and you both get a discount!

Jack McLoughlin

22 Jun 2021

Our Refer a Friend offer is here! Share your Ding link with your friends and when they top-up, you'll both get a discount off your next top-up!

How Refer a Friend works:

Already a Ding customer? Login to your account and visit the Refer a Friend page.

To be eligible for the Refer a Friend offer, you must have completed five (5) or more purchases with us. If this is you, head to My Account and copy the link or click 'Share your link' and choose how you want to share it with friends.

When your friends sign up to Ding using the link you sent them, a discount code will be applied when they purchase their first top-up!

And how could we forget about you? Once a friend sends their first top-up, you will find a promocode on the Refer a Friend page in your account. Yay!

Have a question? We've got your answers!

When will I get my discount?

As an existing Ding customer, you will get your unique discount code once your friend has purchased a top-up using your unique referral link. You will find your discount codes on the Refer a Friend page in your account.

How do I redeem my discount?

Once your friend has purchased a top-up using your referral link, you will receive a unique discount code in the Refer a Friend page in your account. Next to the code there is a 'Use code' button, tap that and you will be taken to the checkout with your discount applied.

If you prefer, you can copy the discount code and continue to buy top-up as normal. On the summary page before you pay, there is a field 'Enter promo code'. Paste your code here and click apply.

How many people can I refer?

Currently you can refer up to 10 people using your Ding link. Already referred 10 people? Nice! Reach out to our support and we will see if we can extend it for your account.

Does my discount expire?

If you are the receiver of a Refer a Friend link from an existing Ding customer, your discount doesn't expire. If you are the advocate who sends the Ding link, your discount code expires 30 days after your friend completed their first top-up.

I can't see my referral link in My Account?

To be eligible for the Refer a Friend offer, you must have completed five (5) or more purchases with us. Once you have sent two top-ups with us, you will be able to start sharing your link!

Can I refer myself?

Now where's the fun in that? You can only refer other people, and they have to be new Ding customers who are yet to send a top-up.

I've forgotten my login details?

Don't panic- you can easily reset your Ding password here.

Need more help?

We're here for you 24 hours a day. Reach out to our support team in the bottom right of your screen and they will be happy to help :)

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