Helping families in Venezuela rebuild after the earthquakes

At Ding, a little goes a long way. We give 1 cent from every top-up to a cause that helps change lives. This year, that cent reached families in Venezuela, one of our largest receive markets and home to many of our colleagues.

What happened

On 24 June 2026, two earthquakes of magnitude 7.2 and 7.5 struck Venezuela just 39 seconds apart. They hit Yaracuy, Carabobo, Aragua, La Guaira and the Capital District.

According to the official balance of 22 July, 17,907 people were affected, 5,546 lost their lives and 190 buildings collapsed completely. Many families lost the place they called home, and with it their security, their stability and the basics they need to rebuild daily life.

How we are helping

Through Access for Good, we have donated $20,000 to TECHO Venezuela to support families affected by the earthquakes.

TECHO has worked in Venezuela for 15 years, with a local team, an office and active volunteers. It has responded to more than 50 emergencies in 15 countries, including the earthquakes in Chile, Peru, Ecuador and Haiti. From day one, its teams were on the ground, mapping affected areas and identifying the families who needed help most.

What your top-ups have made possible

Four families in La Guaira now sleep under a safe roof, thanks to your top-ups. Each received an emergency housing module, built alongside volunteers.

Those four homes are part of a bigger effort. Between August and September, TECHO and its allies built 31 modules in La Guaira, protecting more than 135 people. More than 300 volunteers took part across four building days. The goal is to reach 200 households, and 169 are still to go.

What happens next

The emergency is not over, and neither is the work. TECHO will keep checking in with the families and reviewing the homes technically. It will hold more building days to reach the remaining families and other priority communities and install water purification systems in the first modules. Every step point to the same goal: 200 households with a safe place to call home.

TECHO also thanked Ding publicly during its official livestream. Watch it on YouTube and skip to 5 hours, 14 minutes to hear it.

Be part of it

Every online top-up sent through the Ding app or ding.com helps make support like this possible. Through Access for Good, a small contribution from every top-up becomes meaningful help for communities around the world.

Thank you for helping families in Venezuela rebuild their homes and their futures.