Question 1

Can I send a gift card to Cuba while I am abroad?

Accepted Answer

Yes, you can send an online gift card to Cuba from anywhere in the world.

Question 2

What type of gift cards can I send to Cuba?

Accepted Answer

Currently, you can send an

Question 3

How do my loved ones retrieve an Alawao gift card?

Accepted Answer

Once you have completed your purchase your gift card will be created. You will then find the gift card code and the retrieval instructions for the recipient on the confirmation screen.

Question 4

How can I share the code with my family in Cuba?

Accepted Answer

1. Share the pin and the instructions with the person that will purchase in Alawao
2. The receiver must open the following link -

Question 5

What payment methods can I use to purchase a gift card from Ding?

Accepted Answer

We support all major payment methods including credit cards, debit cards, Google Pay, Apple Pay, and PayPal.

Question 6

How do I contact Ding support?

Accepted Answer

Here at Ding, we offer 24/7 customer care so our customers always have peace of mind when purchasing a voucher. Click here to contact us.

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