Ding has launched a new request a top-up service that means it’s even easier for our community stay in touch.
For certain markets when you send a top-up to your loved one, their receipt will contain a link, allowing them to request a top-up be sent to their phone. You’ll know when your loved one runs out of credit and they can contact you to ask you to send them a top-up.
How it works
Requesting a top-up is easy, browse our steps for senders and receivers below.
To request a top-up
- Click the link in the SMS message you received from Ding when your phone was last topped-up.
- Send the top-up request to the person who last sent you credit.
- Once a top-up request is approved by the sender, your phone is topped-up. It’s as simple as that.
Receiving a request
If you send mobile top-ups to your loved ones you may now be able to receive top-up requests from them, when they run out of credit.
Top-up requests will be sent to you via SMS or email, depending on how you registered with Ding.
You can choose to accept or decline the top-up request. You can also choose to opt out from receiving any top-up request if you so choose.
Once you check out, your loved one receives their top-up.
It's that easy.